Help & Support

Anyone is welcome to sign up. Our primary audience is students and alumni, but faculty, industry professionals, and community members who share our mission are also welcome. Community members must provide a reason for joining during signup.

Go to Settings › Verification. Submit your student ID, academic email (.edu or equivalent), or workplace credentials. The moderation team reviews submissions and you will be notified once your account is approved or if additional information is needed.

An approved account has passed identity verification. Verified accounts get a checkmark badge visible to other members. Approval unlocks full platform features: posting, commenting, voting in elections, and messaging leaders.

Yes. In Settings › Privacy you can toggle 'Hide my name' to show only your @username publicly. You can also control the visibility of your bio, LinkedIn, CV, and other profile fields individually.

Public — visible to anyone on the network.
Connections only — visible only to members who follow you and whom you follow back.
Private — visible only to you.

You can message any member who allows messages from you (configurable in their settings). Go to Connect › Messages to start a conversation. You can also message chapter leaders directly from their governance profile card if they have messaging enabled.

Chapters represent student associations at different levels: university, state/region, country, and global. Each chapter has its own leadership structure, posts feed, and governance settings. Your account is linked to a chapter based on your institution.

During signup you select your institution. You can update it later in Settings › Profile. Your chapter determines which elections you can vote in and which content appears in your local feed.

Contact us at [email protected] and we can set one up. Chapters can be created at any scope: university, state, country, or global hub.

Roles are named positions within a chapter (e.g., President, Treasurer, Student Representative). They can be filled through elections, official appointments, or both, depending on the chapter's governance model.

Some chapters have a formally registered student association recognized by their university or institution. When an official association is registered on the platform, its leadership structure can be officially recorded and verified.

If your chapter has a registered official association, go to Connect › Governance, select your chapter, and click Claim a position on the association banner. Choose your role, write a supporting note explaining how your claim can be verified (e.g., your official title, tenure), and optionally attach a supporting document (PDF, image). An admin will review and either approve or reject the claim. Once approved, your role is officially recorded and visible to all members.

You can attach a PDF, JPEG, PNG, or WebP file up to 10 MB in size. Examples include a letter of appointment, an official roster from your student affairs office, or a screenshot of your institutional profile showing your role.

Community Elections — roles are filled by member vote (see Elections section below).
Official Appointments — roles are assigned by admin based on official institutional records; elections are disabled for this chapter.
Hybrid — some roles are elected, others are appointed.

Yes — if a leader has messaging enabled, a message button appears on their card in the Governance view. You can also reach out via Connect › Messages.

Your account must be approved and you must belong to the chapter holding the election. For state, country, or global elections, you must already hold an elected representative role in a sub-chapter.

Higher-level chapters (state, country, region, global) use representative elections. Only members who hold an elected representative role in a sub-chapter may run or vote. This mirrors how parliamentary systems work — university representatives elect state-level leaders, and so on.

If the candidacy phase ends with zero candidates, the election is automatically cancelled. A new request can be submitted after a 30-day cooldown.

If two or more candidates share the top vote count when voting ends, the election enters a tied status. An administrator must then manually resolve it — either by declaring a winner or scheduling a run-off.

There is a 30-day cooldown per chapter and role. You cannot submit a new election request if an election was held or is in progress within the last 30 days for the same chapter and role.

Chapters set to the Official Appointments governance model do not hold elections. Roles are assigned directly by platform administrators based on official institutional records. Position claims are the way for members to register their role in such chapters.

By default your profile is visible to other members. You can control which fields are shown publicly (name, bio, LinkedIn, CV) via Settings › Privacy. Toggling 'Hide my name' replaces your display name with your @username everywhere.

Use the … menu on any post, comment, or member profile to submit a report. Reports are reviewed by the moderation team. You can also email us directly for urgent concerns.

Yes. Visit a member's profile and use the overflow menu to block them. Blocking prevents that person from seeing your content and messaging you.

Your data is stored on servers hosted in the US and is never sold to third parties. Supporting documents uploaded for position claims are stored securely and only accessible to platform administrators. Contact [email protected] with any data-related requests.